Conditions of Business - Driver CPC

By booking a course or leaving a deposit with LGV Trainers Ltd you are accepting our CONDITIONS OF BUSINESS  below:-

  1. LGV Trainers Ltd is an accredited centre (AC00103), whose courses are approved by JAUPT  (Joint Approvals Unit Periodic Training) in order to deliver Driver CPC training that meet the legal requirements.
  2. A training day is a minimum of 7 hours, it is a requirement of the training that the course start is punctual, that the course complies with the syllabus approved by JAUPT, that the trainee is in attendance for a minimum of 7 hours in accordance with the course timetable. Failure on the part of the trainee to fulfil this requirement may mean they are refused entry to the course and will be deemed to have cancelled the course forfeiting the course fees.
  3. Unless an account facility has been pre-arranged and fully cleared, all training must be paid for prior to the course starting. Customers with account facilities the preferred method of payment will be by Direct Debit or Card Payment.  The customer shall make payments of all sums due to the Company within 30 days of the date to which invoices are submitted by the Company and interest will be charged at 10%above Lloyds Bank plc base rate on accounts, which are not paid within that time).
  4. No allowance can be made for non-attendance of a trainee booked on a CPC course unless 48 hours notice of cancellation is received. Thereafter in exceptional circumstances and at the discretion of management, all or part of any monies paid maybe transferable to an alternative training date.
  5. If our instructor attends your premises to conduct a booked course but is unable to do so due to lack of facilities or any other failure, which is the customer’s responsibility, fees will be payable in full.
  6. It is the customer’s responsibility to ensure that the person attending a Driver CPC course produces their valid driving licence, CPC Card or another suitable form of photo identification on the day of their course. In the event that the information provided proves to be incorrect, the correct information must be provided to LGV Trainers Ltd within three working days of the course having taken place to allow the information to be uploaded to the central database. Failure to provide the correct Driver Licence details will mean the course attended will not be valid and will have to be sat again in order to gain accreditation and will incur additional fees.
  7. Every effort will be made to ensure a course goes ahead according to plan, however it maybe that a course has to be cancelled at very short notice, such as due to adverse weather, instructor illness, low course bookings, change of venue or any other unforeseen circumstance. Under these circumstances every effort will be made to firstly advise the course delegate giving as much notice as practically possible as to any change in the booking arrangement. In the case of the cancellation being no fault of the delegate, a new course will be offered or a refund of any course fee paid.
  8. LGV Trainers Ltd will keep confidential any confidential information which the Trainee supplies to LGV Trainers Ltd in connection with this agreement, with the exception of basic personal details which may be shared with potential employers as part of the placement service provided by LGV Trainers Ltd.
  9. LGV Trainers Ltd will be responsible for ensuring that the processing of personal data complies with the Data Protection Act 1998.
  10. This agreement is governed by English law. Both LGV Trainers Ltd and the Trainee submit to the exclusive jurisdiction of the English courts in relation to any dispute concerning this agreement.
  11. In the unlikely event of your dissatisfaction, complaints must be submitted in writing to the Operations Director, Helena Farmer, who shall deal with them accordingly in line with our internal complaints procedure.

Contact the LGV Trainers team